Choose the plan, keep your model
One price per workspace, staff users included and unlimited free client users. Monthly, cancel anytime. Suporta AI is a per-user add-on — on your own key we never bill a token.
Basic
- Users included
- 5
- Extra user
- €5 per month
- Storage
- 50 GB
- check_circle 5 staff users included
- check_circle Unlimited client users, free
- check_circle Monthly, cancel anytime
- check_circle Ticket management
- check_circle Email integration
- check_circle Basic reporting
- check_circle Knowledge base
- check_circle Standard support
- check_circle Suporta AI available as add-on
Mid
- Users included
- 15
- Extra user
- €5 per month
- Storage
- 100 GB
- check_circle 15 staff users included
- check_circle Unlimited client users, free
- check_circle Monthly, cancel anytime
- check_circle All Basic features
- check_circle Advanced reporting & analytics
- check_circle Custom workflows
- check_circle SLA management
- check_circle API access
- check_circle Priority support
- check_circle Suporta AI available as add-on
Large
- Users included
- 40
- Extra user
- €5 per month
- Storage
- 150 GB
- check_circle 40 staff users included
- check_circle Unlimited client users, free
- check_circle Monthly, cancel anytime
- check_circle All Mid features
- check_circle Unlimited projects
- check_circle White-label branding
- check_circle Advanced security & SSO
- check_circle Custom integrations
- check_circle Dedicated account manager
- check_circle 24/7 premium support
- check_circle Suporta AI available as add-on
Every plan starts with a 14-day trial that unlocks all features. No credit card.
AI is a per-user add-on. On your own key, we never bill a token.
Suporta AI (managed) — €25 per AI user
Every AI feature plus the coding agents on Suporta's key. Includes a fair-use inference budget of €10 per AI user per month, pooled for the workspace, with a warning before anything beyond it is billed.
Suporta AI (own key) — €12 per AI user
The same features on your own Claude, OpenAI, Gemini or Mistral key — or on a developer machine with its own Claude Code subscription. No tokens billed through Suporta, ever.
Your own spending cap
Set a monthly ceiling in euros. You get a warning at 80 percent and a hard stop at the cap, with a switch per agent to shape the spend before it happens.
Questions people actually ask
- help Is the price per user or per workspace?
- Per workspace. Each plan includes a bundle of users, and any extra user is charged on top. A small team never pays for seats it does not use.
- help Does Suporta mark up my AI usage?
- Not on your own key: your provider bills you directly and Suporta never adds a cent. On the managed add-on you get a pooled fair-use budget per AI user; only usage beyond it is passed through at cost. Suporta measures token spend per phase so you can re-invoice clients with a markup you set — that markup is yours, not ours.
- help What does running agents on my own machine cost?
- Nothing in tokens. The work runs on a developer machine through the Claude Code subscription that developer already has. Suporta stays the orchestrator: it queues the ticket, tracks the status, and opens the pull request.
- help Can I try the agents before committing?
- Yes. The free trial unlocks every feature on every plan, including the agents. Point them at a low-risk project, watch the pull requests, and decide.
- help Is my code sent to Suporta?
- No. In local mode the code never leaves your git remote: the agent pushes with your own credentials, and nothing about your local setup is ever sent to us. In cloud mode the agent works inside your own install.
- help How is data separated between clients?
- Each organisation gets its own database and its own subdomain. Within it, users are allocated to companies, and client users only ever see their own company tickets. That is enforced on the server, not hidden in the interface.
Fourteen days, everything unlocked
Including the agents. Bring your own key, or point them at the Claude Code you already pay for.